Delivery

Our Shipping Promise: Fast, Secure, Transparent

Born from a belief that everyone deserves elite audio, we extend that philosophy to our logistics. We partner with world-class carriers to offer flexible, reliable shipping options that balance speed with value—because your excitement shouldn’t be delayed by lengthy waits or hidden costs.

Choose Your Shipping Method

Select the option that best fits your timeline and budget. All orders are processed and prepared for shipment within 1-2 business days.

Important Delivery Information

Service Area

We are proud to ship globally from our hub in San Jose, CA, bringing elite audio to enthusiasts worldwide. Please note that due to logistical constraints, we are currently unable to ship to most parts of Asia and select remote regions. The checkout system will automatically validate your address.

Order Processing & Tracking

Once your order is placed, our team swiftly prepares it for shipment. You will receive a confirmation email immediately, followed by a second email containing your tracking number as soon as your package is handed to the carrier. Use this number on the carrier’s website for real-time updates.

Customs & Import Duties

For international orders, please be aware that customs fees, import taxes, or duties are the responsibility of the recipient. These charges are not included in our product or shipping prices and are determined by your local customs authorities. We declare all packages accurately with the full value of contents to ensure smooth customs clearance.

Accepted Payment Methods

To provide a secure and convenient checkout experience, we accept all major credit cards and trusted digital payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are encrypted and secure.